
WITH GRATITUDE – AS WE SAY GOODBYE
Dear Customers,
After many wonderful years with Claire Monroe New York, the
time has come for us to say goodbye. Not because we want to — but because we have to.
Richard’s health now needs our full attention, and we can no longer run the store in the way that has always mattered to us: with care, integrity, and heart.
We never had the luck of having children to pass Claire Monroe on to. But we had you — our loyal, stylish customers.
You carried us, inspired us, and filled our days with purpose. For that, we are deeply grateful.
As a final thank-you, we’re holding one last clearance sale. Perhaps you’ll find something to remember this journey we shared.
Thank you for all the years of trust, warmth, and elegance.
With love,
Claire & Richard Monroe
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30-DAY MONEY-BACK GUARANTEE
We want you to feel completely comfortable with your purchase. If something isn’t quite right, you have 30 days from receipt to return it for a full refund.
Enjoy risk-free shopping and discover your new favourite look today!
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FAQ
WHEN WILL MY ORDER BE SHIPPED?
We work hard to get your order on its way as quickly as possible! It is usually processed and shipped within 1–3 working days (Monday to Friday).
Once your order is on its way, you’ll receive a confirmation email with tracking details so you can follow it right to your doorstep.
HOW CAN I TRACK MY ORDER?
You can easily track your order via the ‘Track Your Order’ page – you’ll find it in the header or footer of our website. Simply enter your order number (e.g. #CM00000) and the email address you used at checkout.
Once your order has been shipped, you will also receive a shipping confirmation with your personal tracking link.
WHAT IS YOUR RETURN POLICY?
We offer a 30-day money-back guarantee. If you are not 100% satisfied with your purchase, you can easily return unused items within 30 days of receipt.
Once your return has arrived at our warehouse, we will refund the amount via your original payment method.
WHAT MAKES ASHBURY ATELIER DIFFERENT FROM OTHER FASHION STORES?
Ashbury Atelier is different because there’s a real family story behind the brand.
Since 1998, Michelle and Oliver have run their store with heart – personally, honestly, and with a fine sense of what women are truly looking for. At Ashbury Atelier, it’s not just about fashion – it’s about a feeling:
‘You’re not buying a dress – you’re buying the feeling of being yourself.’
ANY OTHER QUESTIONS?
We believe that fashion is, above all, a form of self-expression – and that you should feel comfortable in your own skin. That’s exactly what we want to help you with: finding the outfit that truly suits you.
Whether you’re looking for the perfect fit, need some styling advice, or simply want to say hello – our friendly customer service team is always happy to help. Got a question?
Just write to us via our contact page or by email at info@ashbury-atelier.co.uk – we look forward to hearing from you!
ENJOY FREE SHIPPING
No matter where you are in the US – we’ll cover the shipping
30-DAY MONEY-BACK GUARANTEE
Return within 30 days of receipt – exchange or full refund guaranteed
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